Terms & Conditions
1.
Security deposit
Complete security deposit amount will be collected on product delivery. Products will not be issued against incomplete security deposit payments.
2.
First day rental
fee
First day rental fee is a one time fee per
order. First day
rental fee will be deducted from security deposit amount during product
return.
3.
Rental fee
Rental fee of the product is calculated on
daily basis. Rental fee per day of the product charged from second day is
displayed on product page. Total rental fee of the product will be deducted
from security deposit during return.
4. Photo proof
The rented product will be checked during
delivery. Photo proofs of the product, remarks on products current condition
will be emailed to customer during delivery.
5.
Damage
In case of damage of product or accessory
please contact us. We will guide you. Do not try to repair yourself or take it
to local vendor for repair. We do not encourage service from local vendors.
Repairing form local shops will make the product to lose its warranty and will
not be accepted for return. Products will be checked before return pickup. In
case of damage of product or accessory, the total cost for repair or
replacement will be deducted from security deposit amount. The total cost of
repair including transportation charges will be informed after confirming from
company authorized service center.
6.
Returns
Please let us know about your product return
via phone or Whats-app.
7.
Minimum rent
First day rental fee will be will
be charged if the product is returned within 24 hours.
8.
Payment method
Currently we accept payments via UPI and cash
only.
9.
Security deposit
return
The security deposit amount balance after
deducting total product rent, damage and replacement charges( if any), Return
Pickup charges will be transferred to bank account within 3 to 4 working days.
Please note in case of damage or part lost, the security deposit will be released
only after complete product repair.
10.
Non rental items
return
Non rental items and accessories purchased
will not be accepted for return.
11.
Security
deposit acknowledgement
A hard copy of security
deposit acknowledgement with quotation will be issued during product delivery.
Acknowledgement slip should be returned during return pickup.
12.
Instrument maintenance
Please maintain instrument
neat and clean. Please wipe your instrument every day with a soft dry
cloth (without
water) after use. Cover your keyboard after use to avoid dust
accumulation. Cleaning charges will applicable if instrument and accessories
are not maintained in good condition.
13. Sticker and Scratches
Avoid Scratches on the instrument. Do not
paste any type of sticker on the instrument. Cleaning charges will be applicable.